While the pandemic created challenges across society, the impact on children with life-limiting conditions and their families in Wales was extreme. Already facing unimaginable difficulties in daily life, COVID-19 conditions required them to maintain shielding across the entire year. In response, Tŷ Hafan needed to adapt and innovate our services to ensure that we could continue to provide support for children and families in the ways that they needed us. We did so by the introduction of a virtual community hospice model designed to reach our families in their homes, allowing families across Wales to receive expert support and care from familiar faces at the time when it was needed most.
I am proud to say that the hospice remained open throughout the year. Families requiring emergency admissions, offering end of life care and post death transfers from hospitals were served by our dedicated care services team, who rose to the challenge of working under full PPE conditions in accordance with Welsh Government and Public Health Wales guidance.
This level of resilience was present across the organisation with our fundraising and support teams maintaining focus on our key relationship with our supporters.
Tŷ Hafan relies on the continued support of the public with their generous donations to deliver our vision and mission, and this was unwavering during the year. We saw huge support for our fundraising appeals, continued participation in our lottery, donation from major donors and business partners, and much more besides. The continued generosity of the Welsh public during a period of unprecedented anxiety and uncertainty is both humbling and heart-warming.
Martin Davies, Tŷ Hafan Chairman